Please also see our COVID-19 information page
An open letter to all patients at The Ryan Medical Centre
As we enter another period of lockdown and uncertainty, please be assured we remain open if you need us. A clinician will speak to you over the phone to begin with and only invite you in for a face-to-face appointment if necessary.
We are sorry that routine waiting times have built up a little. This is in part because each face to face encounter takes longer due to spacing and cleaning and PPE, but also because our team are very busy dealing with the recent surge in COVID cases, helping with the COVID vaccination programme and dealing with the usual winter pressures. Please consider if any simple queries could be dealt with by accessing NHS 111 online where you will find medical advice or by asking your local pharmacist for advice.
We are a COVID vaccination centre and will call people for vaccination in propriety of their clinical need. Please ensure your contact details are up to date.
If you are a Healthcare Professional, please let us know so we can arrange your vaccination. You will need to provide proof of your employment; this can be a copy of your smart card or a letter from your employer.
Certain routine work may stop for the time being. Examples might include chronic disease monitoring for people whose condition is stable, so we can concentrate on people with poorly controlled chronic conditions such as Asthma, Diabetes or COPD, as people with poorly controlled chronic conditions are more vulnerable to developing complications of COVID-19 infections.
Other routine work such as cervical smears, vaccinations, injections and children’s immunisations will continue as normal.
The GP Partners at The Ryan Medical Centre
As a practice we must continue to follow the strict infection, prevention and control measures to limit the risk of the virus to you as patients and to our staff. This means that where possible our staff and clinicians will remotely triage and assess your needs before determining if a face-to-face appointment is required. If your needs can be met safely via the telephone or video consultation then this will take place. If a clinician feels you require a face-to-face appointment then this will be arranged. We have been operating in this way since the start of the pandemic in order to continuing providing all patients with access to our services.
We would like to thank all our patients for being patient and understanding during these testing and unpredictable times.
If you are due to order Oral Contraception, please contact reception at least 1 week prior to running out of your medication. Reception will send you a text questionnaire to complete and you may be required to attend the practice to have your blood pressure checked or speak to the nurse on the telephone.
The Doctorlink App is now live!
As part of our effort to improve our services we would like you to join Doctorlink where you can access advice, check symptoms, and request appointments online.
We can now contact you by text message. Let us tell you about:
• Regular check-ups
• Medication Reviews
• Vaccination reminders
• ..and your appointment
We have introduced an exciting new project to offer you more bookable GP and nurse appointments 7 days a week. Further information on 7 day access.
The options when phoning the surgery have changed
Did you know we have a Patient Participation Group?
The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.
'Choose' Well by choosing the right service. Further details can be found on the Choose Well leaflet. The short video below is all about Choosing the Right Service.
You can now view your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy. Register online or use the service (Click the Register - Create an Account option.).
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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