Please also see our COVID-19 information page
GP Surgeries and Pharmacies WILL be able to deliver flu vaccines to all 50-64 year olds from 01 December.
Please do not contact your surgery. We will contact you about getting a vaccination.
As a practice we must continue to follow the strict infection, prevention and control measures to limit the risk of the virus to you as patients and to our staff. This means that where possible our staff and clinicians will remotely triage and assess your needs before determining if a face-to-face appointment is required. If your needs can be met safely via the telephone or video consultation then this will take place. If a clinician feels you require a face-to-face appointment then this will be arranged. We have been operating in this way since the start of the pandemic in order to continuing providing all patients with access to our services.
We would like to thank all our patients for being patient and understanding during these testing and unpredictable times.
If you are due to order Oral Contraception, please contact reception at least 1 week prior to running out of your medication. Reception will send you a text questionnaire to complete and you may be required to attend the practice to have your blood pressure checked or speak to the nurse on the telephone.
The Doctorlink App is now live!
As part of our effort to improve our services we would like you to join Doctorlink where you can access advice, check symptoms, and request appointments online.
We can now contact you by text message. Let us tell you about:
• Regular check-ups
• Medication Reviews
• Vaccination reminders
• ..and your appointment
From 1st May all patients telephoning to make an appointment with a GP will be asked the nature of their problem. Based on what you tell the Care Navigator you will then be advised of the most appropriate contact type in the most appropriate time frame.
Be assured that the decisions as to who you see and when you are seen are NOT being made by the Care Navigators but have been made by the doctors and the staff are referring to the guide issued by the GP’s. The reason for commencing this service is to ensure that our patients are seen by the most appropriate health care professional in the most appropriate time frame. We would also like to stress that everyone that works at the practice is bound by the same confidentiality rules as GP’s and nurses and anything that you say to them will be kept in the strictest of confidence.
If you have any questions regarding these changes please do not hesitate to ask.
Dr’s. Howell, Waide, Sture, Livesey, Wong, Finan, and Akinduro
We have introduced an exciting new project to offer you more bookable GP and nurse appointments 7 days a week. Further information on 7 day access.
The options when phoning the surgery have changed
Did you know we have a Patient Participation Group?
The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.Patient Group Page
'Choose' Well by choosing the right service. Further details can be found on the Choose Well leaflet. The short video below is all about Choosing the Right Service.
You can now view your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy. Register online or use the service (Click the Register - Create an Account option.).
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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