FRIENDS AND FAMILY TEST
Would you recommend our GP surgery?
The Friends and Family Test
From the 1st December, if you visit our GP surgery you will be asked about whether or not you would recommend our surgery to your family and friends, if they need similar treatment or care.
When you visit our GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:
“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”
You will be asked to choose one of six options, ranging from ‘extremely likely’ to ‘extremely unlikely’.
You will also be invited to tell us: If we could change one thing about your care or treatment to improve your experience, what would it be?
Your response is anonymous, If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.