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YOUR PERSONAL INFORMATION

INFORMATION LEAFLETS

THE RYAN MEDICAL CENTRE

HOW WE USE YOUR INFORMATION

Why We collect information about you

The National Health Service works hard to provide patients with the highest quality of health care possible. In order to achieve this, secure records are kept concerning your health history, including information about care you have received at your GP practice, at hospital or at your dental practice.Your records include information such as:

  • Basic details about you, including your name, address, age and NHS Number.
  • Details of past contact we've had with you, including past or ongoing treatments
  • Details and records about your treatment and care
  • Results of x-rays and tests, and allergy information.
  • Hospital admission and discharge records
  • Relevant information from people who care for you and know you well, such as health professionals and your relatives.

It is recognised as good practice for people in the NHS who provide your care to:

  • Engage in discussion and agree what information they are going to record.
  • Share what information they have recorded about you, if you ask to see it.
  • Provide you with a copy of letters that they are writing about you, if you request.

How your medical records are used

The NHS uses your records to:

  • Provide a good basis for all health decisions made in consultation with you and other health care professionals,
  • Make sure that your health care is safe, appropiate and effective, and
  • Work effectively with others providing you with care.

Anonymised data from your records (which does not include your personal details) may also be used in order to:

  • Check the quality of care provided (clinical audit),
  • Protect the health of the general public,
  • Help investigate any concerns or complaints you or your family have about your health care,
  • Teach health worker, and
  • Help with research.

This information will only be used with your consent, unless the law requires us to pass on the information.

How you can access your medical records

You have the right to access your medical records and there is more than one way you can go about doing so.

Online Access to Medical Records

From March 2016 you can have access as part of the practice’s online services. You will need to have registered for online services-this can be done by contacting the practice.

Subject Access Requests

A request for your medical health records held at The Burns practice must be made in writing. You can ask at reception for an application form.

You will be required to provide ID before any information is released to you.

Further Information

These rights are explained in further detail in the leaflet ‘Access to Medical Records under the Data Protection Act 1988’, which is available from the practice, just ask at reception for one.

How your records are kept confidential

Everyone working for the NHS has a legal duty to keep your information confidential.

We have a duty to

  • Keep full, up to date and accurate records of the care we provide for you,
  • Ensure that records about you are always kept confidential and secure,
  • Provide information in a format that is accessible to you (e.g. in large print if you are partially sighted)

We will not share information that identifies you for any reason unless:

  • You ask us to do so;
  • We ask you and you give us permission,
  • We are obliged to do so by law,
  • We have special permission for health and research purposes, andWe have special permission because the interests of the public are thought to be of greater importance than your confidentiality – for example, if you had a serious medical condition that may put other people you come into contact with at risk.

We hold your records in

STRICT CONFIDENCE

How your information may be shared

Who are our partner organisations?

We may share information with the following main partner organisations:

  • NHS trusts and special health authorities
  • Ambulance service, and
  • Clinical commissioning group (CCG)

We may also share your information, subject to your consent and in line with strict sharing protocols on how it will be used, with:

  • Social services,
  • Education services,
  • Local authorities,
  • Voluntary sector providers, and
  • Private sector

Some information will be held centrally to be used for statistical purposes. In suck instances, strict measures are taken to make sure that individual patients cannot be identified.

Anonymous information is used wherever possible, but on occasions we may use identifiable information for essential NHS purposes such as research and auditing.

Anyone who receives this information from us also has a legal duty to

KEEP IT CONFIDENTIAL.

A hard copy of this leaflet is availble from reception.

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