Covid-19 Out of Hours News

St Marys Road, Bamber Bridge, Preston, PR5 6JD

Tel: 01772 335136 or 01772 337525

Contact Details


Confidentiality & Medical Records

You can be sure that anything you discuss with any member of this practice - family doctor, nurse or receptionist - will stay confidential

Even if you are under 16 nothing will be said to anyone - including parents, other family members, care workers or tutors - without your permission. The only reason why we might have to consider passing on your confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first. If you are treated elsewhere - for example at the hospital or a young person's clinic - it is best if you allow the doctor or nurse to inform the practice of any treatment you are receiving. If you have any worries about confidentiality, please feel free to ask a member of staff.


What do you mean by medical confidentiality?

Anything that you tell us is confidential, even the fact that you wish to register with us or that you have been to see us. This means that all our patients, including those under the age of 16 years, can expect their personal information not to be divulged to anyone without their expressed permission, except in the most exceptional circumstances, such as where there is a very grave risk to personal safety.

We may share information with other health professionals who are involved in your care and, from time to time, we may share anonymised information with the Clinical Commissioning Group for the planning of service provision.


Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.


Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.